Privacy Policy

 

For Website Design, Hosting, and Website Management Services

Last Updated: 18/01/2026

Business Name: Red Ant Lab

Website: redantlabwebsitedesign.com

 

1. Introduction

This Privacy Policy explains how Red Ant Lab (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit our website or use our website design, hosting, and website management services.

We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

 

2.1 Information You Provide Directly

  • Name, email address, phone number, business name
  • Project details and design requirements
  • Billing information (processed through trusted third-party payment processors)
  • Content, images, or files you upload as part of your website project
  • Login credentials for websites or platforms you authorize us to access (e.g., hosting accounts, CMS admin access)

 

2.2 Automatically Collected Information

When you visit our website or services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data (when applicable)

 

2.3 Information Collected Through Hosted Websites

If we host or manage your website, we may process:

  • Website visitor logs
  • Security logs
  • Backups
  • Email records if email hosting is provided

We process this data solely to provide hosting, management, and security services.

3. How We Use Your Information

We use personal information for the following purposes:

  • To provide website design, development, hosting, and management services
  • To communicate about projects, updates, invoices, and support
  • To maintain website security, performance, and uptime
  • To create backups and restore files when needed
  • To improve our services and user experience
  • To comply with legal and contractual obligations

 We do not sell your personal data.

4. Legal Bases for Processing (If Applicable)

Depending on your location, we may process your data under one or more of these legal bases:

  • Contractual necessity – to deliver services you request
  • Legitimate interest – to operate our business safely and effectively
  • Consent – for optional services like marketing
  • Legal obligation – when required by law

5. How We Store and Protect Your Data

We take reasonable measures to protect your data, including:

  • Secure servers and encrypted connections (SSL/TLS)
  • Password-protected systems
  • Regular security updates
  • Limited-access controls

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party tools and platforms to deliver our services, such as:

  • Website hosting providers
  • Domain registrars
  • Payment processors
  • Email service providers
  • CMS platforms (e.g., WordPress)
  • Analytics tools

These providers process data according to their own privacy policies. We only share information necessary to perform the services.

7. Cookies and Tracking Technologies

Our website may use cookies for:

  • Analytics
  • Functionality
  • Improving user experience

You can control or disable cookies through your browser settings.

If required by law in your region, we will display a cookie consent banner.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain records for business and legal purposes
  • Support hosting and website management needs

Backups of hosted websites may be stored for [insert duration] unless otherwise required by your service plan.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we hold
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request a copy of your data (data portability)
  • Withdraw consent where applicable

To make a request, contact: info@redantlab.com

10. Client Website Data

If you are a client and we host or manage your website:

  • We may access your website content solely for maintenance, security, and support.
  • We do not claim ownership of your website data.
  • We do not access your customer data unless required for troubleshooting.
  • You are responsible for complying with privacy laws for data collected on your own website.

11. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children.

12. Transfers of Data

If your data is transferred across borders, we take reasonable steps to ensure it remains protected under applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or how we handle data, please contact:

 

Red Ant Lab

Email: info@redantlab.com

Website: redantlabwebsitedesign.com